I disagreed with a post recently about the agency sales process and how agencies should ‘stop sending in their CEOs to charm people as most are not that charming’.
Regardless of the size of your recruitment agency, the CEO should still have an interest in new business!
Our CEO Kate Gerald is the face of K.A.G. and our client feedback has always been that they have felt that their business is important to us because she is on the initial call. It doesn’t matter if we are dealing with small or large businesses, we invest into having everyone that is relevant to your experience on the call.
How important is the hiring process/job to your business?
K.A.G. invest into having everyone that is relevant to your experience on the call, so why not have your hiring manager on the call too?